Kamalini Ramdas


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Deloitte Chair in Innovation & Entrepreneurship
Professor of Management Science and Operations
London Business School

Ph.D. Operations Management, Wharton School, University of Pennsylvania
M.S. Operations Research, University of Delaware
B.S. (Honors) Mathematics, St. Stephen's College, Delhi University

Contact information
Management Science and Operations
London Business School
Regent's Park, London NW1 4SA, UK
E-mail: kramdas@london.edu
Phone: +44 (0) 207 000 8820
CV


Under Review

Can Shared Service Delivery Increase Customer Engagement? A Study of Shared Medical Appointments. Jun. 2022. Ryan Buell, Kamalini Ramdas, Nazli Sonmez, Kavitha Srinivasan and Rengaraj Venkatesh.  Under minor revision for Manufacturing and Service Operations Management. (Manuscript)

·         Best Paper Award, ACM EAAMO 2021

·         Finalist, 2019 MSOM Student Paper Competition (Nazli Sonmez)

Robust Combination Testing: Methods and Application to COVID-19 Detection. Sanjay Jain, Jonas Jonasson, Jean Pauphilet and Kamalini Ramdas. Sep. 2022. Under minor revision for Management Science.

(Manuscript)

 

Browsers Don’t Lie? Gender Differences in the Effects of the Indian COVID-19 Lockdown on Digital Activity and Time Use. Amalia Miller, Kamalini Ramdas and Alp Sungu. Jun. 2022. Reject and resubmit at Management Science. (Manuscript)

·         Long presentation at NBER 2021 Summer Institute on IT and Digitization (by Amalia Miller)

 

Operations Management Publications

The Digital Lives of the Poor: Entertainment Traps and Information Isolation. Kamalini Ramdas and Alp Sungu. Forthcoming in Management Science (OM Fast Track). Sep. 2022. (Manuscript)

·         Finalist, 2022 MSOM Student Paper Competition (Alp Sungu)

·         Outstanding Paper Award, ACM EAAMO 2022

·         Flash Talk, NBER 2022 Summer Institute on IT and Digitization (by Alp Sungu)

·         First Prize, 2021 POMS College of Behavioral OM Junior Scholar Paper Competition (Alp Sungu)

·         Finalist, 2021 Service Science IBM Best Student Paper Award (Alp Sungu)

Timely After-Sales Service and Technology Adoption: Evidence from the Off-Grid Solar Market in Uganda. Amrita Kundu and Kamalini Ramdas. Forthcoming in MSOM. 2022. (Manuscript)

·         Finalist, 2019 MSOM Student Paper Competition

Surviving the Odds: Disruptions, Resilience and Performance of Microenterprises in Emerging Markets. Amrita Kundu, Stephen Anderson and Kamalini Ramdas. Aug. 2022. Forthcoming in Management Science. (Manuscript)

·         2nd Place, 2019 POMS College for SCM Best Student Paper (Amrita Kundu)

Leadership and Productivity: A Study of US Automobile Assembly Plants. Soledad Giardili, Kamalini Ramdas and Jonathan Williams. Mar. 2022. Forthcoming in Management Science. (Manuscript)

 

Multi-channel Delivery in Healthcare: The Impact of

Telemedicine Centers in Southern India. Kraig Delana, Sarang Deo, Kamalini Ramdas, Ganesh Babu and Thulasiraj Ravilla. Feb. 22. Forthcoming in Management Science. (Manuscript)

·         Finalist, 2019 MSOM Student Paper Competition (Kraig Delana)

Learning from many: Partner Diversity and Team Familiarity in Fluid Teams (Application setting: London Ambulance Service). Zeynep Aksin, Sarang Deo and Jonas Jonasson and Kamalini Ramdas. Management Science 67.2 (2021): 854-874. (Manuscript)

 

Alleviating Poverty by Empowering Women through Business Model Innovation: M&SOM Insights and Opportunities. Erica Plambeck and Kamalini Ramdas. Manufacturing & Service Operations Management, 20th Anniversary Special Issue. 22, no. 1 (2020): 123-134. (Manuscript)

 

Variety and Experience: Learning and Forgetting in the Use of Surgical Devices. Kamalini Ramdas, Khaled Saleh, Steven Stern and Haiyan Liu. Management Science. 64 (6), 2590-2608, 2017. (Manuscript)

 

Scott Atkinson, Kamalini Ramdas and Jonathan Williams, The Costs of Inefficient Robust Scheduling Practices in the U.S. Airline Industry. Management Science. 62(11):3372-3391, 2016. (Manuscript).

 

Is IT Enough? Evidence from a Natural Experiment in Indian Agricultural Markets. Chris Parker, Kamalini Ramdas and Nicos Savva. Management Science. 62(9), 2481-2503, 2016. (Manuscript).

 

Can Financial Markets Inform Operational Improvement Efforts? Evidence from the US Airline Industry. Kamalini Ramdas, Jonathan Williams and Marc Lipson. March 2013. Manufacturing & Service Operations Management, Volume 15 Issue 3, Summer 2013. (Manuscript).

 

A Methodology to Support Product Differentiation Decisions. Kamalini Ramdas, Oleksandr Zhylyevskyy and William L Moore. IEEE Transactions on Engineering Management, Volume: 57 Issue: 4, pp. 649 660, November 2010. (Manuscript).

 

Does Component Sharing Help or Hurt Reliability? An Empirical Study in the Auto Industry. Kamalini Ramdas and Taylor Randall. Management Science, Volume 54, No. 5, pp. 922-938, May 2008. (Manuscript).

 

Up or Out: New Product Positioning in an Evolving Technology Environment. Sanjay Jain and Kamalini Ramdas. Production and Operations Management, Volume 14, No. 3, pp. 362-376, Fall 2005. (Manuscript).

 

Managing Variety for Assembled Products: Modeling Component Systems Sharing. Marshall Fisher, Kamalini Ramdas and Karl Ulrich. Manufacturing and Service Operations Management, Volume 5, No. 2, pp. 142-156, Spring 2003. (Manuscript).

 

Managing Product Variety: An Integrative Review and Research Directions. Kamalini Ramdas. Production and Operations Management, Volume 12, No. 1, pp. 79-101, Spring 2003. (Manuscript).

 

Product Types and Supplier Roles in Product Development: An Exploratory Analysis. Timothy Laseter and Kamalini Ramdas. IEEE Transactions on Engineering Management, Vol. 49, No. 2, 107-118, May 2002.

 

Ending Inventory Valuation in Multi-Period Production Scheduling. Marshall Fisher, Kamalini Ramdas and Yu Sheng Zheng. Management Science, Vol. 47, No. 5, May 2001.         (Manuscript).

 

A Cross-Functional Approach to Designing Multiple Product Line Extensions with Components Sharing. Kamalini Ramdas and Mohan Sawhney. Management Science, Vol. 47, No. 1, pp. 22-36, January 2001. (Manuscript).

 

Chain or Shackles: Understanding What Drives Supply Chain Performance. Kamalini Ramdas and Robert Spekman. Interfaces, Vol. 30, No. 4, p. 3-21 (lead article), July-August 2000. (Manuscript).

 

Components Sharing in the Management of Product Variety Marshall Fisher, Kamalini Ramdas and Karl Ulrich. A Study of Automotive Braking Systems . Management Science, Vol. 45, No. 5, pp. 297-315 (lead article), March 1999. (Manuscript).

 

Medicine / Practitioner Journal Publications

Patients could share virtual medical appointments for better access to telemedicine. Kamalini Ramdas and Soumya Swaminathan. Nature Medicine27(1), 14-16. 2021.

(Manuscript)

 

 ‘Test, re-test, re-test’: using inaccurate tests to greatly increase the accuracy of COVID-19 testing. Kamalini Ramdas, Ara Darzi and Sanjay Jain. Nature Medicine. 12:1-2. May 2020.

(Manuscript)

 

Remote shared care delivery: a virtual response to COVID-19. Kamalini Ramdas, Faheem Ahmed, and Ara Darzi.  Lancet Digital Health. 2.6 (2020): e288-e289.

(Manuscript)

 

A Systems Approach to Embedding Group Consultations in the National Health Service. Tania Jones, Ara Darzi, Garry Egger, Jeannette Ickovics, Ed Noffsinger, Kamalini Ramdas, John Stevens, Marianne Sumego and Fraser Birrell. Future Healthcare Journal. 6.1 (2019): 8.

(Manuscript)

 

Adopting Innovations in Care Delivery: The Case of Shared Medical Appointments. Kamalini Ramdas and Ara Darzi. New England Journal of Medicine. 376:1105-1107, April 2017.

(Manuscript)

Four Ways to Redefine Service Delivery, with Elizabeth Teisberg and Amy Tucker, Harvard Business Review, December 2012.
(
Manuscript)

 

 


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