Kamalini Ramdas


Deloitte Chair in Innovation & Entrepreneurship
Professor of Management Science and Operations
London Business School

Ph.D. Operations Management, Wharton School, University of Pennsylvania
M.S. Operations Research, University of Delaware
B.S. (Honors) Mathematics, St. Stephen's College, Delhi University

Contact information
Management Science and Operations
London Business School
Regent's Park, London NW1 4SA, UK
E-mail: kramdas@london.edu
Phone: +44 (0) 207 000 8820

Under Review / Working Papers

Timely After-Sales Service and Technology Adoption: Evidence from the Off-Grid Solar Market in Uganda. Amrita Kundu and Kamalini Ramdas. October 2019. (Manuscript).

(Finalist: 2019 MSOM Student Paper Competition)


Surviving the Odds: Disruptions, Resilience and Performance of Microenterprises in Emerging Markets. Stephen Anderson-Macdonald, Amrita Kundu and Kamalini Ramdas. September 2019. (Manuscript).


Multi-channel Delivery in Healthcare: The Impact of

Telemedicine Centers in Southern India. Kraig Delana, Sarang Deo, Kamalini Ramdas, Ganesh Babu and Thulasiraj Ravilla. Oct. 2019.

(Finalist: 2019 MSOM Student Paper Competition)


Learning from many: Partner Diversity and Team Familiarity in Fluid Teams (Application setting: London Ambulance Service). Zeynep Aksin, Sarang Deo and Jonas Jonasson and Kamalini Ramdas. August 2019. (Manuscript).



OM Publications

Alleviating Poverty by Empowering Women through Business Model Innovation: M&SOM Insights and Opportunities. Erica Plambeck and Kamalini Ramdas. Forthcoming in Manufacturing & Service Operations Management, 20th Anniversary Special Issue, July 2019. (Manuscript).


Variety and Experience: Learning and Forgetting in the Use of Surgical Devices. Kamalini Ramdas, Khaled Saleh, Steven Stern and Haiyan Liu. Management Science. 64 (6), 2590-2608, 2017. (Manuscript).


Scott Atkinson, Kamalini Ramdas and Jonathan Williams, “The Costs of Inefficient Robust Scheduling Practices in the U.S. Airline Industry”. Management Science. 62(11):3372-3391, 2016. (Manuscript).


Is IT Enough? Evidence from a Natural Experiment in Indian Agricultural Markets. Chris Parker, Kamalini Ramdas and Nicos Savva. Management Science. 62(9), 2481-2503, 2016. (Manuscript).


Can Financial Markets Inform Operational Improvement Efforts? Evidence from the US Airline Industry. Kamalini Ramdas, Jonathan Williams and Marc Lipson. March 2013.  Manufacturing & Service Operations Management, Volume 15 Issue 3, Summer 2013. (Manuscript).


A Methodology to Support Product Differentiation Decisions. Kamalini Ramdas, Oleksandr Zhylyevskyy and William L Moore. IEEE Transactions on Engineering Management, Volume: 57 Issue: 4, pp. 649 – 660, November 2010. (Manuscript).


Does Component Sharing Help or Hurt Reliability? An Empirical Study in the Auto Industry. Kamalini Ramdas and Taylor Randall. Management Science, Volume 54, No. 5, pp. 922-938, May 2008. (Manuscript).


Up or Out: New Product Positioning in an Evolving Technology Environment. Sanjay Jain and Kamalini Ramdas. Production and Operations Management, Volume 14, No. 3, pp. 362-376, Fall 2005. (Manuscript).


Managing Variety for Assembled Products: Modeling Component Systems Sharing. Marshall Fisher, Kamalini Ramdas and Karl Ulrich. Manufacturing and Service Operations Management, Volume 5, No. 2, pp. 142-156, Spring 2003. (Manuscript).


Managing Product Variety: An Integrative Review and Research Directions. Kamalini Ramdas. Production and Operations Management, Volume 12, No. 1, pp. 79-101, Spring 2003. (Manuscript).


Product Types and Supplier Roles in Product Development: An Exploratory Analysis.  Timothy Laseter and Kamalini Ramdas. IEEE Transactions on Engineering Management, Vol. 49, No. 2, 107-118, May 2002.


Ending Inventory Valuation in Multi-Period Production Scheduling. Marshall Fisher, Kamalini Ramdas and Yu Sheng Zheng. Management Science, Vol. 47, No. 5, May 2001.         (Manuscript).


A Cross-Functional Approach to Designing Multiple Product Line Extensions with Components Sharing. Kamalini Ramdas and Mohan Sawhney. Management Science, Vol. 47, No. 1, pp. 22-36, January 2001. (Manuscript).


Chain or Shackles: Understanding What Drives Supply Chain Performance. Kamalini Ramdas and Robert Spekman. Interfaces, Vol. 30, No. 4, p. 3-21 (lead article), July-August 2000. (Manuscript).


Components Sharing in the Management of Product Variety Marshall Fisher, Kamalini Ramdas and Karl Ulrich.. A Study of Automotive Braking Systems”. Management Science, Vol. 45, No. 5, pp. 297-315 (lead article), March 1999. (Manuscript).


Medicine / Practitioner Journal Publications

A Systems Approach to Embedding Group Consultations in the National Health Service. Tania Jones, Ara Darzi, Garry Egger, Jeannette Ickovics, Ed Noffsinger, Kamalini Ramdas, John Stevens, Marianne Sumego and Fraser Birrell. Future Healthcare Journal.  Forthcoming.


Adopting Innovations in Care Delivery: The Case of Shared Medical Appointments. Kamalini Ramdas and Ara Darzi. New England Journal of Medicine. 376:1105-1107, April 2017. (Manuscript).


Four Ways to Redefine Service Delivery, with Elizabeth Teisberg and Amy Tucker, Harvard Business Review, December 2012 (Manuscript).


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